Icona’s development team has devised several forums using all kinds of technology.

Our experience allows us to create state-of-the-art communication environments that can be configured to meet individual client’s requirements.

In addition to basic functions, such as customised company graphics pages, user membership identification, and message threading, specialist devices have been devised to create a truly personalised tool.

In this respect, Icona stands out for the way it identifies and profiles users. Profiling allows it to work in terms of user categories, in order to dynamically boost both its contents and any advertising messages there might be.

Presence awareness allows information to be sent directly to on-line users, confining them to the IM client, or via off-line means using e-mails or SMS messages.

Some of these functions are sophisticated enough to handle, say, the management of forums with guests or memorise documents and/or links attached within a given forum.

Icona’s experience will help personalise and classify the service to be implemented.