First established as a Società a Responsabilità Limitata (Limited Company) in the city of Cremona back in June 1996, Icona was converted into a Società per Azioni (Public Limited Company) in 1998 and its capital is still in the hands of its original shareholders, all directly involved in the running of the company.

After a year working on designing the first Italian portals, 1998 was the key year in the firm’s business strategy. It was in October of that year that Icona released C6 for Seat/Tin, the first Instant Messaging service based on our OFS software framework allowing customers to personally control their own user database.

The following year marked a real breakthrough for our company with its newly developed Instant Communication service, which turned into the focus of its attention; the OFS platform became a sort of benchmark for Instant Messaging in Italy and elsewhere; the year 2000 saw the Talk Talk project for Tiscali, LeChat for the French company 9Telecom, Liberi Tutti for Infostrada, and kwMessenger for Kataweb.

Some of these applications have been translated into different languages for other countries. In June that year Icona launched Livecare , one of the very first ASP services on the Italian market, directing OFS towards the business sector through a Web Call Center.

Our company has continued to grow during the years, both financially and in terms of the services it offers, so that the market now perceives it as a reliable strategic partner for know-how related to Instant Communication.

The new millennium has begun with a real boom in business for our company, as we are exploiting our internal resources, investments over the coming months, and new, prestigious services to consolidate and boost our leading design position on the Italian and European markets.

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