Livecare
Contact Center : a suite of call and contact center solutions
designed to realize multichannel customer support systems
intended to enable relations between customers and companies
using 3 different contact channels : phone,
internet
chat and email.
OFS : a solid and reliable
Switching and Presence Awareness infrastructure providing
first-rate Instant
Messaging services. Supporting the
Wireless Village standard, XMPP
and SIP/SIMPLE, OFS becomes a complete instant messaging solution
for both wireless and wireline carriers, which can start generating
revenues today.